Babangida Yushau (not real name), a Kaduna-based Federal Government worker, has told FIJ how his May salary was fraudulently taken from his First City Monument Bank (FCMB) account two hours after receiving it.….CONTINUE READING
He said while over N160,000 was debited, a quick cash loan to the tune of N30,000 was also requested and got on the account.
He did not perform either of the two transactions, as he was returning to his family in Kaduna when the two transactions took place.
The situation had rendered him incapable of meeting his family duties, he told FIJ.
“It happened on Friday, May 26, after my salary was paid. I was on my way to Kaduna. I had my ATM card and phone with me,” Yushau told FIJ.
“I noticed the debit alerts of N160,000, and another N30,000 fast cash loan. This prompted me to check my phone. I nearly collapsed in the event.
“I find it difficult to take care of my family. I find it difficult to feed my family, even to transport myself to work.
Yushau, who further explained that he had never shared his bank account’s personal details with anyone, wondered how such transactions could have taken place without his bank authorising them.
When Yushau contacted his bank, he was directed to take his case to the Bank’s head office in Lagos. But he couldn’t afford to travel to Lagos. He then contacted his account officer, who advised he should rather make a telephone call to the head office.
“I reached out to my account officer, but they told me to visit the FCMB branch at the Federal Secretariat in Abuja, where I could get an active landline to report my case to the bank’s head office in Lagos,” Yakubu explained.
Yakubu returned to his branch and lodged another complaint. However, two weeks after, nothing has been done by the bank.
“I further visited the National Assembly branch of the bank, and I submitted a written complaint. They told me they would investigate the issue, but nothing has been heard since,” he said.
When FIJ emailed FCMB customer service unit on Thursday, Temitope Akinwunmi, the representative of the unit replied late Friday that the bank was still investigating the matter.….CONTINUE READING